Frequently ASked Questions
Q: What grinder is best for my product?
A: There are many factors that go into choosing the right grinder for you. Our Sales Specialists can help you determine what would be the best piece of equipment for your specific application based on product type, temperature, output and texture, along with many other elements.
Q: Do you sell grinders for household use?
A: No, the grinders that we manufacture are for commercial and industrial use. While the smallest Rome Brand Grinder is the Brutus 6, we have partnerships with other companies that offer grinders with a smaller output.
Q: Where are your grinders made?
A: All Rome Brand Grinders are manufactured at our plant in Sheldon, IA.
Q: Do you have spare parts for brands of grinders other than Rome?
A: Yes, we have a massive inventory of in stock parts for many different brands of grinding equipment, not just Rome!
Q: My grinder is providing a low output. What is the cause and how can it be fixed?
A: Many factors can cause a low output. Please refer to the chart below for possible causes and remedies. Always make sure to lock out all power before any trouble shooting is performed.
Q: My grinder is providing no output. What could be the problem?
A. Please refer to the chart below for possible causes and remedies. Always make sure to lock out all power before any trouble shooting is performed.
Q: We are experiencing erratic output with our grinder. What is causing this?
A: There are a couple reasons that this could be happening. First, dissimilar product put into the grinder could be the issue. Second, "fatting out" can cause blockage, which frees itself after a build up occurs. This is usually a result of over-working or over-mixing a product. Either way, it is best to consult your Sales Specialist to make sure that your grinder is the proper set-up for your application.
Q: Why is my product smeared, discolored, or ragged in appearance?
A: Refer to the "Low Output" chart above. Any of these reasons could cause the unfavorable appearance. Make sure that the pin and bushing does not need to be changed, and verify that the plates are sharpened.
Q: Why does my product have poor particle definition?
A: This could result from the wrong feedscrew configuration, RPM, hole side in plate, plate blockage, or any of the "Low Output" reasons in the chart above. Consult with a Rome Sales Specialist to determine the best feedscrew, RPM, or plate hole size configuration.
Q: My product is rising too much in temperature. How do I stop this?
A: Your plate holes may be too small, RPM too fast, or the product may be getting over-mixed. To fix this, a Sales Specialist can determine if the RPM should be slower, plate holes larger, or a different feedscrew is necessary.